Among all the modern Management Systems ISO 9001:2015 - Quality Management System stands foremost in the world. This system enables the companies to maintain excellent procedures in order to meet customer needs at the global level in terms of Quality and Standards.
Customers are increasingly becoming quality-conscious shoppers. They want to know up front that your business will meet their needs. A certified Quality Management System demonstrates your commitment to quality and customer satisfaction. Implementing a Quality Management System will help you enhance customer satisfaction, achieve consistency, and improve internal processes. It can minimize the risk that customer expectations are not met.
The ISO 9001:2015 quality certification is based on the following seven fundamental quality management principles:
• Relationship Management
• Evidence based decision making
• Customer focus
• Leadership
• The engagement of people
• Process approach
• Improvement
From the quality management system standards series ISO 9001 is one of them. This is he best standard in terms of quality management. It helps organizations to understands the processes for delivering the right product/services to your customer. In 1987 ISO 9001 was introduced and implemented in 162 countries. Any organization either private or government, small or big can apply for ISO 9001 standard.Any organisation can benefit from implementing ISO 9001:2015.
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